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"Efficiency and Profit is in the Palm of your hand..."
WaiterPAD is the revolutionary wireless handheld ordering solution, which has been designed to withstand any hospitality environment. With easy to read color screens, weighing less than 300 grams and a battery life of up to 20 hours, WaiterPAD is robust and reliable.
Increase Revenue
How?
 Increased Table Turnover
WaiterPad directly improves speed of service by improving the efficiency & effectiveness of wait staff. WaiterPad gives wait staff the ability to instantly transmit orders to the kitchen and bar without having to go back & forth to a terminal. This is key aspect at peak service times where there can often be a queue of staff waiting to access a terminal. Instead wait staff with a WaiterPad device can quickly move from table to table and send orders immediately.
- Increased Average Spend per Table
Increased spend is a key in profitable food service operations and WaiterPad assists in several ways. Firstly through prompts, WaiterPad can be configured to prompt wait staff to suggestive sell items such as side orders, condiments or accompaniments. More importantly WaiterPad gives wait staff more time to service and this in turn leads to increased sales. WaiterPad increases the amount of time wait staff spend on the floor servicing customers, thus ensuring that every selling opportunity is maximized and that the highest level of customer satisfaction is guaranteed.
- Reduce Billing Errors
When WaiterPad replaces a manual docket system it greatly enhances revenue through the elimination of billing mistakes. Orders are sent by wait staff directly to preparation areas and WaiterPOS. At the conclusion of a tables service WaiterPOS prepare and prints the bill immediately.
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Decrease Expenses
How?
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Reduced Labour Expenses
WaiterPad has time and time again proven to be an invaluable tool to management to achieve lower labour expenses, whilst at the same time improving customer satisfaction. How? WaiterPad improves staff efficiency and effectiveness and by doing so it allows each waiter to serve more customers. WaiterPad eliminates the need to travel back & forth, whether that be to a POS terminal to place an order, to the kitchen to check the ingredients of a dish or back to the table to explain a stock shortage.
- Reduce Food Waste Expenses
When using WaiterPad, orders are sent directly to designated printer or group of printers in a clear and logical printed slip. Entrees to be served as Mains are automatically moved into the Mains section of the docket and special requests from customers are highlighted to kitchen staff in red print.
- Reduce Staff Training Expense
The WaiterPad user interface is the simplest in the industry, in fact many wait staff that utilise WaiterPad are self trained. WaiterPad guides the user through the process of starting an order, entering items & required selections and then transmitting the order.
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Other Advanced Features
- Fast and Easy to use – small and lightweight with Touch Screen facility
- Choice of Monochrome or Colour Screen
- Durable in Design – housed in purpose made leather case with safety strap
- Long battery life – up to 24 hours, with fast Re-Charge facility
- Radio Frequency/Wireless Communication with Infrared Communication Back up facility
- Free Format Menu Design, with fast downloads of new menus
- Optional Prompts for table Number verification and number of covers with facility for seat positions if required
- Up to 32 main Menu Groups, with unlimited sub menus (i.e. Red Wine, White Wine, Sparkling)
- Each Menu item can link to a fully customisable cooking instruction list, condiment list, special request list (i.e. no dressing), up sell item(s) and prompt, as well as a free format message
- Facility to attach a note to each menu item
- Order Review and amendment facility, with audible and visual acknowledgement when order is sent
- Free Format message facility via simulated keyboard or Palm Graffiti
- Move/Change Table Number facility
- Remote Print Bill and Payment facility, with facility to get Bill from POS
- Training Mode facility
- Waiter Login with security pin and staff security levels
- Facility for Stock Countdown
For more information on WaiterPAD, please click here.
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