Reliability and redundancy have always been at the forefront in developing the WaiterPAD suite. The Ethernet system allows for complete independent operations and does not rely on a single terminal or server to maintain the system.

WaiterPOS

The WaiterPOS system does not rely on a single terminal or server to maintain information. Master and back up copies of all table and tab information are stored on each terminal. If one machine is turned off, you can ensure the reliability of your data.

WaiterPAD

WaiterPAD streams information back to the terminals for order printing and information storage. However if the terminal(s) are switched off, the WaiterPADs still perform their functions. Not only will the orders still print, an additional docket is produced at a designated printer detailing the information that needs to be added to the Pos. WaiterPAD systems allows for the use of EDL (Emergency Download) transmission via infrared to the network controller should there ever be a problem with RF transmission. WaiterPAD provides redundancy in two ways; the ability to install up to 5 RF receivers and in a worse case scenario of full RF failure, EDL transmission is achievable. In this situation the operator simply continues to take orders (as we do not rely on server communication) and the orders are stored on the WaiterPAD. Then the operator simply beams the order via infrared transmission to the Network Controller which processes the order.

Printing

The Ethernet printing system enables each terminal to send their orders independently. This ensures the reliability is not dependant on any single machine. We can define backup printers to a print  dockets  in case of printer failure.